SURFIX HANDYMAN SERVICES

COMMERCIAL RECURRING MAINTENANCE AGREEMENT

Effective Date: _______________________

Client / Company Name: __________________________________________

Primary Contact: ________________________________________________

Phone: _______________________ Email: _______________________

Service Address: ________________________________________________

City/State/ZIP: _________________________________________________

Contractor: SurFix Handyman Services (“Contractor”)

Client: ______________________________________________ (“Client”)

1) Agreement Overview

This agreement establishes ongoing commercial handyman and maintenance services for the Client. Contractor agrees to provide recurring maintenance visits and service requests based on the plan selected below.

2) Maintenance Plan (Select One)

☐ Starter Plan – $__________ / month

Includes: ____ visits/month + up to ____ hours total labor

☐ Standard Plan – $__________ / month

Includes: ____ visits/month + up to ____ hours total labor

☐ Priority Plan – $__________ / month

Includes: ____ visits/month + up to ____ hours total labor + priority scheduling

☐ Custom Plan – $__________ / month

Includes: ________________________________________________

Billing Frequency:

☐ Monthly ☐ Bi-weekly ☐ Net ___ days (approved commercial accounts only)

3) Service Frequency & Scheduling

Visit Frequency:

☐ Weekly ☐ Bi-weekly ☐ Monthly ☐ Custom: ____________________

Preferred Service Window (optional):

Days: ____________________ Time: ____________________

Contractor will schedule maintenance visits based on availability and agreed visit windows. Emergency requests are handled separately (see Section 8).

4) Covered Services (Typical Maintenance Work)

Recurring service may include (as requested by Client):

Door adjustments, locks, handles, closers

Drywall patching (minor), wall touch-ups

Painting touch-ups (small areas)

Furniture assembly, shelving, mounting

Light fixture replacement (like-for-like)

Faucet swaps / minor plumbing fixture replacements (non-emergency)

Caulking, sealing, minor leak checks

Restroom/office common repairs

Punch list items / ongoing upkeep

✅ Work is prioritized by safety and operational impact.

5) Exclusions / Not Included

The following are not included unless separately quoted:

Major remodels, structural work, roofing

HVAC service/repair

New electrical circuits or panel work

Emergency flood restoration, mold remediation

Large-scale drywall/painting projects

Work requiring permits unless agreed in writing

Specialty trades requiring licensing (may be coordinated separately)

If excluded items are discovered, Contractor may recommend a licensed professional or provide a separate quote.

6) Labor Hour Limits & Additional Work

Each plan includes a set amount of labor time.

If hours exceed the plan allowance, additional labor will be billed at:

Additional Labor Rate: $__________ / hour

(or) flat-rate add-on pricing as approved by Client

Contractor will notify Client when nearing plan limits whenever possible.

7) Materials & Supplies

Materials are not included unless stated.

☐ Client provides materials

☐ Contractor provides materials (billed at cost + 15%)

☐ Mixed approach

Some parts may require advance ordering and may affect scheduling.

8) Priority Requests / Emergency Calls

Standard Response Time (Recurring Clients): ____ business hours/days

Priority Response (Priority Plan): ____ hours

Emergency or after-hours calls may include an additional fee:

Emergency Callout Fee: $__________

After Hours Rate (if needed): $__________/hr

9) Client Responsibilities

Client agrees to:

Provide safe access to work areas and mechanical rooms

Provide any necessary keys, codes, lockbox access, or escort

Notify Contractor of building rules, parking, deliveries, or restricted access

Identify an authorized decision-maker for approvals

Delays caused by restricted access may impact visit completion.

10) Work Authorization

Client authorizes Contractor to perform maintenance work under this agreement.

For items outside the included plan scope, Client approval is required via:

☐ Email approval

☐ Written approval

☐ Pre-approved not-to-exceed limit (Section 11)

11) Not-To-Exceed Authorization (Optional)

Client may authorize Contractor to complete small repairs without additional approval up to:

Not-To-Exceed Amount: $__________ per visit

(Additional approvals required above this limit.)

12) Term, Renewal, and Cancellation

Initial Term: ____ months (recommended: 3–6 months)

This agreement will:

☐ Renew month-to-month after the initial term

☐ End automatically on: _______________________

Cancellation: Either party may cancel with 30 days written notice.

Client remains responsible for amounts due for services already performed.

13) Payment Terms & Late Fees

Invoices are due:

☐ Due upon receipt

☐ Net ___ days

Late payments may be subject to:

$________ late fee or ____% per month

Temporary pause of service until account is current

14) Liability & Limitations

Contractor is not responsible for:

Pre-existing damage, hidden conditions, rot, mold, structural defects

Failures caused by aging infrastructure or prior poor workmanship

Indirect or consequential damages (loss of business, lost profit, etc.)

Contractor’s maximum liability is limited to the amount paid for the service in question, to the extent permitted by law.

15) Photos & Documentation

The contractor may take photos for job documentation and reporting. Photos will not disclose sensitive business information publicly without approval.

16) Entire Agreement

This agreement represents the full understanding between Contractor and Client. Any changes must be agreed in writing.

SIGNATURES

CLIENT AUTHORIZATION

Company Name: __________________________________________

Name / Title: __________________________________________

Signature: _____________________________________________

Date: _________________________________________________

CONTRACTOR

SurFix Handyman Services

Name: ________________________________________________

Signature: ____________________________________________