SURFIX HANDYMAN SERVICES
SERVICE AGREEMENT
Date: _______________________
Customer Name: ____________________________
Phone: _______________________
Email: _______________________
Service Address: _______________________________________________
City/State/ZIP: _______________________________________________
Company: SurFix Handyman Services (“Contractor”)
Customer: __________________________________ (“Customer”)
1)
Scope of Work
Contractor agrees to provide handyman, repair, installation, and/or maintenance services as requested by Customer.
Project/Job Description:
Notes / Special Requests:
2) Pricing & Payment Terms
☐ Flat-Rate Quote: $________________
☐ Service Call / Minimum Visit Fee: $________________
☐ Hourly (if approved): $__________/hr (must be agreed in writing)
Customer agrees to pay the total amount due according to the terms below:
Payment Schedule (check one):
☐ Due upon completion
☐ Deposit required: $__________ due before scheduling
☐ Split payments: $__________ upfront + $__________ at completion
☐ Net ___ days (Commercial Only): ____ days
Accepted payment methods: Card / Invoice / CashApp / ACH (as available)
3) Materials & Supplies
☐ Customer will provide all materials
☐ Contractor will provide materials (billed at cost + 15%)
☐ Mix of both
Customer agrees Contractor is not responsible for delays or failures caused by customer-supplied materials.
4) Scheduling & Access
Customer agrees to provide safe and timely access to the property and work area, including:
Clear space to work
Access to water/electricity (if needed)
Pets secured and children supervised
Delays caused by access issues may result in rescheduling or additional charges.
5) Change Orders (Extra Work)
If the Customer requests additional work or if hidden conditions are discovered, the Contractor will explain options and pricing before continuing whenever possible.
Any work outside the original scope may require:
Updated quote
Added charge
Additional scheduled visit(s)
6) Hidden Conditions / Pre-Existing Damage
The customer understands many jobs involve areas not visible until work begins (behind walls, under floors, inside fixtures).
Contractor is not responsible for pre-existing issues such as:
water damage, rot, mold
structural problems
pests
electrical or plumbing issues not caused by the Contractor
Prior poor workmanship from previous repairs
7) Warranty (Workmanship)
Contractor provides a [30-day workmanship warranty] on labor unless otherwise stated in writing.
This warranty does not cover:
customer-supplied parts/materials
manufacturer defects
normal wear and tear
damage caused by misuse, weather, or other contractors
8) Safety & Jobsite Conditions
The contractor may refuse or stop work if conditions are unsafe, including but not limited to:
electrical hazards
gas odor
hazardous mold/biological hazards
unsafe/hostile environment
In these cases, the customer may still be responsible for service call fees and on-site time.
9) Damage Limitation
Contractor takes care to protect property and keep areas clean. However, Customer understands some minor disruptions may occur (dust, noise, vibration, small paint scuffs, etc.).
Contractor is not liable for damage caused by:
hidden wiring/plumbing
weak/aging materials
existing unstable structures
defective parts or fittings not supplied by Contractor
The customer must report any concerns within 24 hours of job completion.
10) Cancellations & Rescheduling
Appointments canceled with less than 24 hours’ notice may be subject to a cancellation fee.
11) Commercial & Recurring Service (Optional)
If the customer requests recurring maintenance service, the following may apply:
Service Frequency:
☐ Weekly ☐ Bi-weekly ☐ Monthly ☐ Quarterly ☐ Custom: ____________
Recurring Service Notes:
Recurring agreements may be updated based on workload, building conditions, or scope changes.
12) Photos & Documentation
Customer agrees Contractor may take before/after photos for documentation and quality control. Photos will not include personal identifying details unless the Customer approves.
13) Agreement & Authorization
By signing below, Customer authorizes Contractor to perform the services described above and agrees to the terms in this Service Agreement.
CUSTOMER SIGNATURE
Name: _____________________________________
Signature: __________________________________
Date: ______________________________________
CONTRACTOR SIGNATURE
Name: _____________________________________
Signature: __________________________________
Date: ______________________________________
Contact
SurFix Handyman Services
Email: surfixservices@gmail.com
Phone: (812) 316-6338
Text: (812) 316-6338